Thank you for accessing the Website (“Site”) operated by Insect Lore Products Inc. We respect your privacy and are committed to protecting your personal information. This Privacy Notice applies to information submitted on the Site, information submitted to Insect Lore Products via Facebook or Twitter, and information submitted to Insect Lore via other methods. To learn more, please read this Privacy Notice.

1. Information Collection
Information You Give to Us: We collect personal information that is provided by Site users. “Personal Information” includes, but is not limited to, your name, address, telephone number, credit or debit card information, e-mail address, date of birth, gender, and IP address. Personal Information is collected when you establish an account with us, place an order on the Site, participate in a contest, sweepstakes or on-line survey, or when you communicate with any of our departments such as customer service, sales, or support services through the Site, telephone, mail, or fax. In some instances, we may obtain other people’s names and email addresses that you may choose to provide as part of our "email a friend" feature. We may also maintain a record of your product purchases.
Whether or not you provide such information is completely your own choice. However, if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our Site. In addition, we may need to contact you via phone, email, or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive marketing communications from us.
In general, you can visit many of our web pages without telling us who you are or revealing any contact information about yourself. We may track the Internet domain address from which people visit us and analyze this data for preferences, trends, and Site usage statistics, but individual users will remain anonymous unless you voluntarily tell us who you are.
Cookies: When you visit our web sites, we send one or more "cookies" to your computer or other device. We may also use cookies in emails that you receive from us. A "cookie" is a small data file that is placed on the hard drive of your computer when you visit a website. A "persistent cookie" stores information on the hard drive so that when you end your session and return to the same web site at a later date the cookie information is still available. We do not set any personally identifiable information collected in cookies, nor do we employ any data capture mechanisms on our Site other than cookies.
Generally, we use cookies to improve the quality of our service when you visit our web site and other web sites of interest to you. We also use cookies to remind us of who you are, tailor our products, services and advertising to suit the personal interests of you and others, estimate our audience size, assist our online merchants to track visits to and sales at our websites and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns.
Google Analytics: In addition to cookies that power basic traffic and account settings, we use several Google Analytics, including Remarketing, Google Display Network Impression Reporting, Google Analytics Demographics and Interest Reporting, and other integrated services. To opt out of Google Analytics Advertising Features, you can complete the opt-out form below.
We use Remarketing with Google Analytics to advertise online. Third party vendors, including Google, may show our ads on sites across the internet. We, as well as third party vendors including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our websites, as well as to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our Site. Similarly, we use Google Analytics Demographics and Interest Reporting (such as age, gender, location, and interests) to help improve the effectiveness of the information we display.
Know that, through all of this, we will never facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from features based on the DoubleClick cookie unless we have notified you and received your consent (i.e., affirmative opt-in) to that merger.
You have a variety of tools available to control the data collected by cookies, web beacons, and similar technologies. For example, you can use controls in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies. You can also stop Insect Lore from placing cookies (other than those required for the Site to function) on your device by referencing the instructions below or by opting out using the cookie notification opt-out on your initial visit to the Site.
The table below sets out how we use different categories of cookies and similar technologies, as well as information on your options for managing the settings for the data collection by these technologies:

Type of Cookie Description Managing Settings
Required Cookies (Strictly Necessary)Required cookies enable you to navigate the Site and use its features. Because required cookies are essential to operate the Site, there is no option to opt out of these cookies.

Functional Cookies (Non-Strictly Necessary) Functional cookies allow us to remember information you have entered or choices you make. By remembering this data, we can provide enhanced, more personal website features. We use Google Analytics to help us analyze how our Site is used, including the number of visitors, where visitors come from, and the pages they visit. To manage the use of functional cookies, please consult your individual browser settings. Opting out may impact Site functionality for you. 

Learn more about safeguarding your data for websites using Google Analytics here. To opt of our data collection by Google Analytics, download and install a Google Analytics opt-out browser add-on here. Learn more about Google Analytics Cookie Usage here. Facebook remarketing service is provided by Facebook Inc. Learn more about their interest-based advertising here. To opt-out of Facebook’s interest-based ads, follow their instructions. You can also adjust your individual browser settings relating to cookies. Please review your browser’s settings to do so.

Log Files: As is true of most web sites, the Site server automatically recognizes the Internet URL from which you access the Site. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. An IP address may indicate the location of your computer on the Internet but does not reveal any personal information. The Site may also gather anonymous “traffic data” that does not personally identify you but that may be used for marketing purposes or to improve the services we offer.

2. Internal Use of your Information
Internal Use: We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve the Site’s content and layout, to improve outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to the Site. In order to facilitate such use and the other use described in this Section 3, we may share your information with affiliates under Insect Lore’s control. When we collect personal information about you, we may process the information outside the country where you are located, including, but not limited to, the United States of America. The countries in which we process information may not have the same data protection policies as the country in which you are located.
Targeting or Advertising Cookies (Non-Strictly Necessary) We use Google Analytics to log when users view specific pages or take specific actions on or getting to the Site. Google Analytics specifically allows us to provide targeted future advertising. We may also use Google AdWords to acquire new clients who are looking for our service. We may use Google AdSense to show our clients other relevant advertising while they are using our Site. Learn more about how Google uses cookies targeted in advertising here. Adjust your Google Ad Settings and learn how opt out of particular targeted advertising here or on the Network Advertising Initiative opt-out page here
Communications with You: We will use your personal information to communicate with you about the Site and your orders and deliveries. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance). Also, you may submit your email address for reasons such as to register for a contest or sweepstakes, to request us to notify you of new brands or new product, to sign up for email newsletters and special offers, or to sign up for the Insect Lore Newsletter. If you submit your email address, we use it to deliver the requested information to you. We always permit you to unsubscribe or opt out of future emails (see the opt-out section, below, for more details). Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.

3. Information We Share with Others
We only share Personal Information in the following circumstances:
Service Providers: As do most catalog and Internet retailers, we contract with other companies to provide certain services, including shipping, name and address verification, email distribution, market research, promotions management, and payment processing. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as the U.S. Postal Service, United Parcel Service, and Federal Express) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them some personally identifiable information such as your name, shipping address, email, and phone number.
Select Partners: From time to time we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our “Select Partners.” In such cases we might rent, exchange, share, and/or cross-reference information, including contact information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.
Law Enforcement: In certain instances we may disclose your contact information when we have reason to believe that it is necessary to identify, contact, or bring legal action against persons or entities that may be causing injury to you, to others, or to our Site or
brands. We may also disclose your contact information when we have a good faith belief the law or legal process requires it.
Consent: We may share your personal information when you consent to the sharing of information or direct us to share the information.
Merger or Sale: In order to accommodate changes in our business, we may sell or buy portions of our company or other companies or assets, including the information collected through the Site. If Insect Lore Products or substantially all of its assets are acquired by another company, customer information may be one of the assets transferred to the acquiring party.

4. Things That Are Not Covered. This Privacy Notice does not apply to the following:
Public Posting: Any information that you choose to provide in a public are of the Site will not be protected by this Privacy Notice because you have made an active choice to make the information public.
Aggregated Non-Personal Information and Other Information without Personal Identification. Although we will not share your personal information with third parties except as permitted above, we may share aggregate anonymous information with third parties. This information does not personally identify individuals, but instead provides a helpful understanding of the groups of people who prefer certain types of information and services.

5. Opt-Out
We want to communicate with you only if you want to hear from us. If you prefer not to receive direct marketing from us or from our Select Partners, or if you would like to opt out of our exchange of your information with other marketers, please let us know. You can make these requests at the customer information section of the Site, or by telephoning, or emailing your request to Insect Lore’s Customer Loyalty Team (1-800-548-3284 or Please be sure to include your full name, email address, mailing address, and specifically what information you do not want to receive.

Please do not email your credit card number or other sensitive information.

Please note that any requests to remove or update your contact information may take up to ten days for your email request and one business week to process your postal mail request.

6. California Residents

This section only applies to residents of California.

Under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020, Cal. Civ. Code § 1798.100 et seq. (“CCPA”), California residents, including Insect Lore’s California employees and California residents who work with or for our service providers or other persons or entities with whom we transact, have the right to make a verifiable consumer request for us to take the following actions:

· Provide you with access to the personal information that we have collected about you in the last 12 months, including a description of the categories and specific pieces of data collected, where we collected this data from, and the reason for collecting/selling/sharing this data;

· Disclose whether your personal information has been sold or disclosed to any third parties in the last 12 months and the identity of such third parties;

· Stop selling your personal information upon notification by you that you would like to “opt out” of the sale of your personal information;

· Limit the use of your sensitive personal information, to the extent we have any, to those uses which are necessary to perform the services or provide the goods you have requested;

· Correct any of your personal information we have collected that is inaccurate;

· Cease selling or sharing your personal information to third parties (“opt out”); and

· Delete your personal information upon your request.

We may collect the following information, which may contain personal date from you when you use the Site:

· First name;

· Last name;

· Company name;

· Email address;

· Phone number;

· Password (encrypted);

· Photographs;

· Payment information;

· Any other information that you voluntarily upload or submit to the Websites and/or Services directly or indirectly;

· Your IP address;

· Your browser and search engine information;

· Your visitor history;

· Your usage of the Site and/or services, including, without limitation, any links or items clicked, or pages viewed and statistics;

· Information stored in cookies, pixel tags, or web beacons;

· Analytical data from Google Analytics and/or Google AdSense;

· Any other additional analytic data that you voluntarily submit to the Site and/or services;

· Your face and voice; and · For Insect Lore employees, we collect sensitive personal information only with your consent and only for the purpose for which you provide it.

Upon receipt of a verifiable consumer request in accordance with the current California Attorney General’s regulations, we will promptly take steps to appropriately comply with your request free of charge within 45 days. If we determine that it is reasonably necessary for us to extend this period by another 45 days, we will provide notice to you within the initial 45-day period with an explanation of why we need more time to complete your request. You may make a verifiable consumer request once every 12 months. We do not discriminate against any users who exercise any of their rights under the CCPA; however, some prices or service offerings may vary if reasonably related to the value provided by the personal data.

If you would like to send a verifiable consumer request to exercise any of your rights, you can do so by contacting us:

· Toll free: ###-###-####

· Via our Site:

· Via email:

Our use of online tracking technologies may be considered a “sale” or “sharing” under applicable law. You can opt out of being tracked by these third parties by clicking the “Don’t Sell My Info” link at the bottom of our Site.

California residents may opt out by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (GPC) (on the browsers and/or browser extensions that support such a signal). If you wish to use a GPC and have an account with us, we recommend you first submit the Do Not Sell or Share Personal Information form that is found by client the “Don’t Sell My Info” link at the bottom of our Site. We also collect personal information, including sensitive personal information, relating to our employees. California employees should refer to our internal California Employee Privacy Policy, which is contained in our Employee Handbook and can be obtained through our intranet or from Human Resources.

We also collect personal information about individuals who work with or for our service providers or other persons or entities with whom we transact business. We collect such information when it is provided to us by the individuals themselves or by our services providers or other persons or entities with whom we transact business. We maintain and use such information only for the purposes for which it is collected, and we do not intentionally sell or share such information. For more information, individuals who work with or for our service providers or other persons or entities with whom we transact business may consult any contract(s) that govern(s) the relevant relationship(s).

Under Cal. Civ. Code § 1798.83 (“California Shine the Light Law”), California residents may request information regarding what categories of personal information, if any, we disclose to third parties or affiliates for direct marketing purposes. For more information, please submit a request in writing to:


7. Children and Privacy

Our Site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we learn or have reason to suspect that a Site user is under the age of 13, we will promptly delete any personal information in that user’s account.

8. Policy Changes

From time to time, we may use customer information for unanticipated uses not previously disclosed in this Privacy Notice. We reserve the right, at any time, to add to, change, update, or modify this Privacy Notice. If our information practices change, we will post these changes on our Site and such change, update, or modification will be effective immediately upon posting. We encourage you to review this Privacy Notice periodically to ensure that you continue to agree with it.

9. Security

We employ 128-bit encryption technology in all areas of the Site which require you to provide your personal or account information, including those areas related to online ordering, order status, catalog request, and contest forms. The Site utilizes industry-standard firewalls and Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive Personal Information, such as your name, address and credit card number.

You should recognize, however, that no computer system is fully secure and that there are inherent risks associated with Internet transactions. To make sure you have the latest security features on your browser, you may want to download the most recent version of your favorite browser, which should have full SSL support.

10. Questions or Comments

We always welcome your questions and feedback. For privacy-related issues, please contact us by clicking here.

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