Most Frequently Asked Questions

Yes! It’s actually faster and easier to redeem your voucher online! When you are prepared to receive your live insects, click on the orange box at the top of this page that says 'Redeem My Voucher' .

Click here for Insect Lore Butterfly Kit Instructions

Praying mantis egg cases are available now! We usually ship the egg cases from January through May, or until supplies last.

Gently scoop your chrysalis out of the cup with a plastic spoon. Be sure to remove all of the silk and frass surrounding the chrysalis with a cotton swab. Then lay the chrysalis on a piece of paper towel on the floor of your Butterfly Garden Habitat. The butterfly will emerge there safely.

You can order a kit with a future ship date. The only way to set up a future ship date is to call us at 1-800-548-3284. We will be happy to help you schedule your delivery. This option is ideal for teachers with class projects.

No, we only provide the Painted Lady butterfly. We chose the Painted Lady butterfly because it is a hardy butterfly, found all over the world. When you release a Painted Lady butterfly, you can be assured that you will not be interfering with its migration patterns (like you would with other butterflies). The Painted Lady is also a beneficial pollinator and is helpful to our environment.

FAQ Topics

Butterfly Questions

Click here for Insect Lore Butterfly Kit Instructions

Please don't! Removing the lid could introduce bacteria and mold into the caterpillar environment. Oils and salts from your hands could harm your caterpillars. Do not open the cup until your chrysalides have formed and it is time to move them to your butterfly habitat.

Ladybug Questions

Click here for Ladybug Land Instructions.

Release your ladybugs within one week of emerging from their pupal stage. If you want to encourage them to remain in your garden, the best time to release them is in the evening after sundown or in the morning before sunup. If it is winter, keep your ladybugs in their habitat during their entire life span.

Release your ladybugs when temperatures are at least 55 degrees Fahrenheit.

Praying Mantis Questions

Click here for Insect Lore Live Praying Mantis Instructions.

Yes! Praying mantises will eat almost any live bug small enough to capture! However, praying mantises do not like to eat our beneficial ladybug friends because ladybugs have such a bitter taste!

Yes! Praying mantises have voracious appetites and will eat almost any insect.

Ant Questions

Click here for Ant Mountain Instructions.

No, the few male drones live to mate with the queen and then die soon after mating.

Ants evolved 150 million years ago, during the Cretaceous Period. They roamed the earth alongside the dinosaurs!

Customer Service Questions

Click here to track your order.

Yes! It’s actually faster and easier to redeem your voucher online! When you are prepared to receive your live insects, click on the orange box at the top of this page that says 'Redeem My Voucher' .

Unfortunately, we cannot ship live specimens or toys to Canada.

Insect Kit Instructions

Click here for Butterfly School Kit Instructions

Click here for Ant Mountain Instructions

Click here for the Caterpillar Quick Guide

Insect Lore Purchase Order Form

Find your Insect Lore Purchase Order Form

here.