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Customer Service Questions - Why did I receive caterpillars instead of butterfly eggs?


Why did I receive caterpillars instead of butterfly eggs?

Insect Lore ships live caterpillars. We do not offer live butterfly eggs.


Other Answers in the Category "Customer Service Questions"

    1. How do I track my order if I did not create an Insect Lore account?

    2. Can I redeem my Live Insect Voucher online?

    3. Do you ship to Canada?

    4. Why did I receive a voucher in the mail, not live insects?

    5. I lost my live insect instructions. Where can I find them?

    6. Do I have to sign for my caterpillars upon arrival?

    7. Where can I find more information on butterflies, ladybugs and other insects?

    8. Live Insect Kit: Order now or redeem later?

    9. I have more than one voucher. How do I redeem them both at the same time?

    10. Why should I try to have my live insects sent to an indoor address?

    11. I’d like to order the Live Butterfly Garden as a gift for my friend, but don’t know whether she is ready to take care of the live insects at this time. What should I do?

    12. I'm a teacher, is it possible to get a kit sent to my classroom at a later date?

    13. Where do you ship?

    14. Are caterpillars available year-round?

    15. How long does shipping take?

    16. I have one voucher. Can I get two Cups of Caterpillars?

    17. I lost my voucher. What should I do?

    18. Can I place an order today and have it shipped later?