 Dr. Entomology Suggests:
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Getting Bugged?
If you have any trouble at all, just call us at 1-800-LIVE BUG, or email us at livebug@insectlore.com.
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Order Form and Info
Download Order Form (pdf file)
Download Order Information (pdf file)
A Note To Schools, Organizations
and Institutions:
We will accept purchase orders by mail or fax only. Call-in purchase orders are not accepted. You may also place an order on your own letterhead or on our order form. Please include a signature from a billing authorization official.
Ordering Live / Ordering with Certificates:
If you are ordering live specimens, make sure you are ready to use them. All shipments containing live materials must be opened immediately upon receipt. If you are a school and your orders arrive at a warehouse, make arrangements to have your living materials handled. We cannot be responsible for live shipments that are left unattended.
If you are not sure, order certificates. If you order certificates, put them in a safe place. Your original certificates must be returned by mail before the live specimens can be shipped.
You can redeem your certificate by fax. Just fax to 661-746-0334. We cannot redeem certificates by phone and cannot be responsible for lost certificates.
Gift Certificates:
Gift certificates are available at $10.00 or more. Call 1-800-LIVE BUG for more information.
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Ordering Offline
In the USA:
• By Phone: Call us toll-free at 1-800-LIVE BUG (1-800-548-3284). We accept MasterCard and Visa. Please have your credit card ready before calling. $10.00 minimum, please. Monday - Friday, 8:00 to 5:00 Pacific Time.
• By Fax: Fax to 1-661-746-0334. If ordering from a school, organization or institution, please fax your order on company letterhead or on our order form. Please include a signature from a billing authorization official. 24 hours a day.
• By Mail:
Insect Lore
Box 1535
Shafter, CA 93263
Insect Lore accepts MasterCard, Visa, check or money order.
In Europe:
• Contact Insect Lore's UK division by E-Mail: insect@insectlore-europe.com
• By Phone: +44 (0) 1908 563 338.
• By Fax: 24 hours a day, 7 days a week: +44 (0) 1908 26 26 54.
• By Post:
Insect Lore
PO Box 1420
Kiln Farm
MK19 6ZH
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